Phone: 07446 958061

Softer Skills for all Analysts & Data Scientists

Enabling you to master the people side of data & analytics. Data & analytics only generate value if insight is put into action. Laughlin Consultancy enables you to achieve this by developing the 9 people skills needed.

What I Offer:

Online training


Online training for technical teams to achieve influence & impact. Using our 9-step-model & over 20 years’ experience to train the skills needed.

Softer Skills

Softer Skills

Softer skills will improve your reputation & influence. Over 15 years of recruiting & leading technical teams, I’ve seen these skills distinguish who succeeds.

Return on Investment

Return on Investment

We provide bespoke training, tailored to ensure that you always get the return on investment you seek.

What delegates leave with:

Softer Skills framework


Improved self-awareness of skills needed & your current competency (using practical examples & a framework).

Softer Skills step 2


Tools & techniques to use in achieving competency through practice (starting with interactive exercises on course).

Softer Skills 9 step model full


Continuous Professional Development resources and membership of private learning community.

Those who don’t invest in developing their Softer Skills limit their influence.

Do business leaders seek your advice? Has your analytics shaped strategy?

Are other teams acting on the insights or products your team delivers?

Investing in Softer Skills is investing in your reputation & influence across your organisation.



Identify the competency gaps in your team, through active learning.


Empower your analysts through providing them with the tools to have more impact 


Build team capability & morale, through shared experience of live learning together.

Next Steps:

Working with Laughlin Consultancy as your learning development partner is simple. Through 3 easy steps, a tailored training course is agreed and delivered as a fully online live event. You have full visibility of content & cost throughout.


Through an online meeting, we identify the learning priorities for your team and how training can be tailored to your context.


Once we agree the best content & delivery platform, you will be provided with a costed proposal plus potential delivery dates.


Delegates are sent invites to a live online learning event. Following successful delivery you will be invoiced. 

Unlike other online training providers, all our training is grounded in over 20 years of practitioner leader experience. You benefit from bespoke training, tailored to your organisation’s needs. Combining best practice theory (supported by Paul’s academic work with UK universities) with practical actions via interactive exercises.

Laughlin Consultancy is also committed to your learning outcome. Supporting live training experiences with both recommended resources for further learning and continued sharing of best practice examples on our social media channels.

Leaders can further strengthen their ability to sustain this improved team performance by using our leadership mentoring services.

What our Clients say:

“The workshop was well delivered by Paul and well-received by all those who attended.

I still call upon the material some 12 months later.”

Graham Davis

Head of Marketing and Strategy, Ageas UK

“The session was interactive throughout, with good use of visuals, supporting materials and regular breakouts for exercises. Paul was diligent in following-up afterwards with the course materials and the action commitments we made to ensure learning was embedded.”

Simon Daniels

Head of Marketing Operations, Hanson Wade

“The course highlighted key points around the softer skills required to be a successful Insight professional but set in the realities and challenges faced by those who work with data and analysis on a daily basis.

The course had a nice balance of theory and practical activity to bring this to life.”

James Dunlop

Head of Private Decisioning and Digital, RBS

How to speak to Paul:

“Realise the benefits others have seen from Laughlin Consultancy’s action-orientated learning experiences. Enabling your team to master the 9 softer skills that are needed to generate value from data & analytics. Experienced insight, data & analytics leaders know these are the skills that make the key difference in analysts being able to influence & demonstrate value in their business.”

Paul Laughlin (Trainer)