Latest blog posts

In addition to delivering our services, Paul publishes the popular Customer Insight Leader blog. A free resource with regular content from and for data, data science, analytics and customer leaders. Here are our nine most recent blog posts.

Our latest blog posts…

Connecting with purpose in your work as a data leader in business

How I connected with purpose & meaning in the work I did as a data leader, rather than drawing it from corporate values or virtue signalling. Continue Reading...

Published on: 2023-01-27

Source: Customer Insight Leader

By Paul Laughlin

What is your motivation as a leader? Why do you do what you do?

Why do you do what you do? Guest blogger, Tony Boobier, explores the question: What is your motivation as a data leader (and does it matter)? Continue Reading...

Published on: 2023-01-18

Source: Customer Insight Leader

By Tony Boobier

Further lessons on improving your Data Interpretation skills

Part 2 of this series on Data Interpretation skills, Selby & Martina share the importance of increasing data literacy & critical thinking. Continue Reading...

Published on: 2023-01-12

Source: Customer Insight Leader

By Martina Pugliese

How much focus do you give to Data Interpretation skills?

In this 2-part series, Martina Pugliese & Selby Cary explain why data interpretation is a crucial skill and how to nuture it in your business. Continue Reading...

Published on: 2023-01-06

Source: Customer Insight Leader

By Martina Pugliese

Wishing a Happy Christmas to all our readers, enjoy your holiday

Happy Christmas, readers! I hope you have a wonderful Christmas time, and that you are hopefully able to safely share your special time with family & friends. I also wish you a very Happy New Year, when 2023 finally arrives. Over the festive holiday, I will be taking my own...

Published on: 2022-12-22

Source: Customer Insight Leader

By Paul Laughlin

Is NOEL the answer to Santa’s Winter of Discontent?

The story of Santa's Winter of Discontent and whether NOEL was the solution or not As festive AI tale for our times from Tony Boobier. Continue Reading...

Published on: 2022-12-20

Source: Customer Insight Leader

By Tony Boobier

How thinking about the economics of data & analytics can help

A review of Bill Schmarzo's "The economics of data, analytics and digital transformation" and how it can help data leaders maximise value. Continue Reading...

Published on: 2022-12-15

Source: Customer Insight Leader

By Paul Laughlin

Learning from Advent – reflections for data & analytics leaders

Reflections for data & analytics leaders inspired by the season of Advent. How can data leaders develop virtues that help them in their roles? Continue Reading...

Published on: 2022-12-09

Source: Customer Insight Leader

By Paul Laughlin

A fresh look at Talent and how to be wiser in your recruitment

A fresh take on Talent spotting and how win in the Talent wars. Why you need to read this challenging book from Tyler Cowen & Daniel Gross. Continue Reading...

Published on: 2022-11-25

Source: Customer Insight Leader

By Paul Laughlin

Older posts

“Customer Insight Leader blog. What’s it all about?

CustomerInsightLeader.com has been created to inform and support customer insight, data & analytics leaders. It includes regular updates on topics for such a challenging role. To date, these include opinion pieces, guest blog posts, event news, book reviews and interactive polls.“

Paul Laughlin (Chief Blogger)