Latest blog posts | The People side of Data & Analytics

In addition to delivering our services, Paul publishes the popular Customer Insight Leader blog. A free resource with regular content from and for data, data science, analytics and customer leaders. Here are our nine most recent blog posts.

Our latest blog posts…

Tips from an experienced analytics leader for when you’re presenting at work

Experienced Analytics leader, Andy Sutton, shares how he overcame his fear of public speaking with tips for when you're presenting at work. Continue Reading...

Published on: 2020-11-26

Source: Customer Insight Leader

By Paul Laughlin

Why you need to join up listening to your customers and your employees

Join up your listening to your customers (VoC) and listening to your employees (VoE) programmes, to really drive Trust argues Peter Lavers. Continue Reading...

Published on: 2020-11-20

Source: Customer Insight Leader

By Paul Laughlin

3 more practical tips for presenting in your business

I share 3 practical tips for presenting in your business, from personal experience. The importance of focusing on memory, backup & topicality Continue Reading...

Published on: 2020-11-18

Source: Customer Insight Leader

By Paul Laughlin

Should you give a presentation or have a friendly chat (part 2 of 2)

Part 2 of two-part series of advice from experience of presenting in business, including the tip to just have a friendly chat with a viewer. Continue Reading...

Published on: 2020-11-14

Source: Customer Insight Leader

By Paul Laughlin

Should you give a presentation or have a friendly chat? (part 1 of 2)

Should you give a presentation performance or just have a friendly chat with an audience? Which works best? Part 1 of advice for data leaders Continue Reading...

Published on: 2020-11-10

Source: Customer Insight Leader

By Paul Laughlin

Your presentation is not about you it’s about your audience

Why your presentation shouldn't be all about you, it should be all about your audience. Kevin Watson shares tips for engaging your audience. Continue Reading...

Published on: 2020-11-06

Source: Customer Insight Leader

By Paul Laughlin

How can you learn to Resonate with your audience?

How a book from Nancy Duarte can help you to genuinely Resonate with your audience. A practical guide to improved presentation for all leaders Continue Reading...

Published on: 2020-11-03

Source: Customer Insight Leader

By Paul Laughlin

Emotions are key to achieving engagement with your vision (part 2)

Why emotions are key to acheiving engagement with your vision as a data leader. Part 2 of series offering advice to achieve team engagement. Continue Reading...

Published on: 2020-10-30

Source: Customer Insight Leader

By Paul Laughlin

Emotional engagement, a key to delivering your Vision (part 1)

Why your vision needs to be more personal if you are to achieve the emotional engagement to lead & motivate your team as you work towards it. Continue Reading...

Published on: 2020-10-28

Source: Customer Insight Leader

By Paul Laughlin

Older posts

“Customer Insight Leader blog. What’s it all about?

CustomerInsightLeader.com has been created to inform and support customer insight, data & analytics leaders. It includes regular updates on topics for such a challenging role. To date, these include opinion pieces, guest blog posts, event news, book reviews and interactive polls.“

Paul Laughlin (Chief Blogger)