Latest blog posts | The People side of Data & Analytics

In addition to delivering our services, Paul publishes the popular Customer Insight Leader blog. A free resource with regular content from and for data, data science, analytics and customer leaders. Here are our nine most recent blog posts.

Our latest blog posts…

Acts of leadership (understanding leadership as a verb) – part two

Part 2 of series from Dr Ty Francis on understanding leadership as a verb & in this post how to get practical with taking acts of leadership. Continue Reading...

Published on: 2023-09-29

Source: Customer Insight Leader

By Ty Francis

Acts of Leadership (understanding leadership as a verb) – part one

Why leadership is a verb and how we can notice, decide and do acts of leadership to improve those projects from hell. Tips from Dr Ty Francis Continue Reading...

Published on: 2023-09-22

Source: Customer Insight Leader

By Ty Francis

My selection from the latest Information is Beautiful Award winners

My personal selection from the latest Information is Beautiful award winners, to both inspire you to take part & help you hone your craft. Continue Reading...

Published on: 2023-08-07

Source: Customer Insight Leader

By Paul Laughlin

Thinking ahead to a future with more mathematical thinking

Guest blogger, Tony Boobier, muses on the need for more mathematical thinking & whether the best path forward is to Augmented Intelligence. Continue Reading...

Published on: 2023-07-27

Source: Customer Insight Leader

By Tony Boobier

Human behaviour is more complex than too much shallow analysis

A call for more thinking about the complexity of human behaviour so that analysts more beyond simplistic analysis & consider models that help Continue Reading...

Published on: 2023-07-17

Source: Customer Insight Leader

By Paul Laughlin

Are you a Many Model Thinker? Here’s how…

Sharing how the brilliant "The Model Thinker" by Scott E. Page can help data leaders adopt many model thinking to improve recommendations. Continue Reading...

Published on: 2023-07-05

Source: Customer Insight Leader

By Paul Laughlin

Video may have killed the Radio Star, but AI won’t kill (good) analysts

Why Generative AI won't kill the need for (good) analysts. A peek into Martin Squires' musical tastes, plus two great book recommendations. Continue Reading...

Published on: 2023-06-28

Source: Customer Insight Leader

By Martin Squires

How to develop your thinking skills as an analyst

Advice on developing your thinking skills as an analyst. Tristan Mobbs outlines three thinking styles that can help analysts deliver change. Continue Reading...

Published on: 2023-06-23

Source: Customer Insight Leader

By Tristan Mobbs

How to develop your thinking skills as an analyst

Advice on developing your thinking skills as an analyst. Tristan Mobbs outlines three thinking styles that can help analysts deliver change. Continue Reading...

Published on: 2023-06-23

Source: Customer Insight Leader

By Tristan Mobbs

Older posts

“Customer Insight Leader blog. What’s it all about?

CustomerInsightLeader.com has been created to inform and support customer insight, data & analytics leaders. It includes regular updates on topics for such a challenging role. To date, these include opinion pieces, guest blog posts, event news, book reviews and interactive polls.“

Paul Laughlin (Chief Blogger)