Latest blog posts | The People side of Data & Analytics

In addition to delivering our services, Paul publishes the popular Customer Insight Leader blog. A free resource with regular content from and for data, data science, analytics and customer leaders. Here are our nine most recent blog posts.

Our latest blog posts…

3 all too common mistakes analysts make when contracting for work

Start of a series on 10 all too common mistakes analysts make. In this post I share 3 that analysts make when contracting/agreeing brief. Continue Reading...

Published on: 2021-09-08

Source: Customer Insight Leader

By Paul Laughlin

A common mistake analysts make, failing to recognise your own bias

As an analyst do you fail to recognise your own bias? Or have you implemented effective coping strategies? Tony Boobier reflects on our biases Continue Reading...

Published on: 2021-09-01

Source: Customer Insight Leader

By Tony Boobier

What you can learn from ‘Be Data Literate’ for your own campaign

Book review of "Be Data Literate" by Jason Morrow. New guest blogger Tristan Mobbs shares what all types of leaders can gain from this book. Continue Reading...

Published on: 2021-08-26

Source: Customer Insight Leader

By Tristan Mobbs

Sharing our readers’ progress with data literacy campaigns

Sharing results from our 2021 survey on data literacy campaigns. Discover how other data leaders are approaching this challenge & using what. Continue Reading...

Published on: 2021-08-24

Source: Customer Insight Leader

By Paul Laughlin

Achieving Digital Transformation success through more discipline

Book review of "Why Digital Transformations Fail" by Tony Saldanha. Unpacking what you'll find in this book. Why disciplined execution is key Continue Reading...

Published on: 2021-08-19

Source: Customer Insight Leader

By Paul Laughlin

5 common mistakes made by analysts and how to avoid them in future

Top 5 common mistakes made by analysts and how to avoid them. Advice from the hands-on analytics leadership experience of Andy Sutton. Continue Reading...

Published on: 2021-08-12

Source: Customer Insight Leader

By Andy Sutton

What progress are you making on data literacy education for your execs?

A poll of progress with data literacy programmes for senior leaders. For all data leaders & those responsible for data literacy in their org. Continue Reading...

Published on: 2021-08-04

Source: Customer Insight Leader

By Paul Laughlin

5 ways leaders and analysts can try thinking differently to be data-led

5 ways that leaders or analysts can try Thinking Differently to be data-led. Guest blogger Harry Powell shares a case study of applying each. Continue Reading...

Published on: 2021-07-28

Source: Customer Insight Leader

By Harry Powell

Find the best of Psychometrics to help you as a leader or a coach

Book review of "Psychometrics in Coaching" edited by Prof J Passmore. Summarising the 17 tools reviewed and other best practice provided here Continue Reading...

Published on: 2021-07-21

Source: Customer Insight Leader

By Paul Laughlin

Older posts

“Customer Insight Leader blog. What’s it all about?

CustomerInsightLeader.com has been created to inform and support customer insight, data & analytics leaders. It includes regular updates on topics for such a challenging role. To date, these include opinion pieces, guest blog posts, event news, book reviews and interactive polls.“

Paul Laughlin (Chief Blogger)