Happy Christmas 2020, to all our clients! Despite 2020 having been such a challenging year for so many of us, we hope you have a happy & safe Christmas time. We also wish you a Happy New Year, looking forward to a better 2021.

Over the festive holiday, we will be taking our own advice & benefitting from a complete break from work this holiday.

In the meantime, we hope you can enjoy some of the new content that we’ve launched during 2020. Looking back that includes the following highlights…

The launch of our Customer Insight Leader podcast. Many thanks to all those data leaders who have been guests already or volunteered for future episodes:

Customer Insight Leader podcast (latest episodes & where to find it)

Welcome to the Customer Insight Leader podcast. An audio podcast designed to complement this blog by enabling you to hear first hand from today’s leaders. So you can get beyond the spin, to hear what they really do and what has helped them in the real world.

During 2020 we also launched our new visual summary of the Laughlin Consultancy Softer Skills Model. Thanks to all those clients who have benefitted from training in all or some of these jigsaw pieces…

Digital presences

Finally, we also launched our new website and blog website in 2020. Plus, we have made more use of our social media presences, so check out our YouTube channel or Pinterest page if you haven’t already…

New digital presences to support data & analytics leaders

We look forward to working with you all again in 2021, to help you master the People Side of Data & Analytics. Until then, warmest wishes for an enjoyable & Happy Christmas.

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