Laughlin Consultancy was?delighted to?chair?the?Data Insight Leaders Summit?in Barcelona on 12-13 October 2016.

Paul Laughlin, our founder, chaired?Day Two of this conference, plus the Sales & Marketing track on Day One.

As well as?introducing speakers?&?guiding delegates?through the content, Paul?interviewed?Roberto Maranca?(CDO of GE Capital) and?Charlie Ballard?(Global Director Customer Insights of TripAdvisor). He will also hosted?Oxford-style panel debates, with propositions on the benefits of in-house verses outsourced analytics teams and centralised verses?decentralised insight teams.

With insight leaders speaking from organisations as diverse as Coca Cola, Peachy, LinkedIn, Bupa, Skype,?Deutsche Telecom &?British Gas (Hive)?? it was a fascinating event with plenty of opportunity to learn from other sectors. We are also pleased to report that Paul received?rave reviews for his chairmanship.

A blog post on?research amongst insight leaders, shared prior to this conference?is available here.

As usual, our?Customer Insight Leader blog?has also published a?full?debrief on this event, to?help share the key lessons with our readers.