We work with extraordinary leaders and teams to enable you to master the people side of data & analytics. Because beyond all the technology, it’s leadership and people skills that determine your success. We help you with both.
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Paul also publishes the popular Customer Insight Leader blog. A free resource with regular content from and for data, data science, analytics and customer leaders. Here are our three most recent blog posts.
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In this video of a recent webinar, Paul Laughlin explains the People Skills (or Softer Skills) that analysts need to make a real difference in the businesses they serve.
A 30-minute taster of what is covered in much more detail in our one-day training course “Softer Skills for Analysts“.
If you have any questions on what Paul shares in this video please feel free to get in contact directly.
We hope that providing such a free summary helps you consider the skills that you need to develop in your role.
“My mission is to enable you to master the people side of data & analytics. To be a leader with the self-awareness & skills to motivate and focus your team where you can make the biggest difference. As a team to have the softer skills to achieve impact & recognition.
Throughout this site, I include testimonials from delighted clients. Many thanks to each one, you motivate me to keep doing this work.”
Paul Laughlin (Managing Director)